Chaos Meets Order respects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe. We handle your information in line with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect only the information we need to provide our services and respond to you. This typically includes your name, contact details such as phone number and email address, your home or service address, and booking details such as the rooms or areas you want organized and any notes you share with us. If you contact us through our website or by message, we collect the information you choose to provide.
We use your information to provide and schedule our organizing services, to prepare quotes and bookings, to communicate with you about your appointment, and to process payments. With your consent, we may also send you helpful updates, tips, or offers. You can ask us to stop sending these at any time.
We sometimes take before-and-after photos of the spaces we organize. We take and use these photos only with your consent. You can decline photography, or ask that any images of your space not be shared publicly, at any time.
We do not sell your personal information. We do not share it with third parties for their own marketing. We may share limited information with trusted service providers who help us run our business, such as scheduling, payment processing, or removal and donation partners, and only to the extent needed to deliver your service. We may also disclose information where required by law.
Our website may use cookies and standard analytics tools to understand how visitors use the site and to improve it. This information is generally aggregated and does not identify you personally. You can usually control or disable cookies through your browser settings.
We take reasonable steps to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. We keep your information only as long as needed for the purposes described here or as required by law.
Under PIPEDA, you have the right to access the personal information we hold about you, to ask us to correct it if it is inaccurate, and to withdraw your consent to our use of it, subject to legal and contractual limits. We will respond to reasonable requests in a timely manner.
If you have questions about this policy, or would like to access, correct, or withdraw consent for your information, please contact us at admin@chaosmeetsorder.com or call (647) 985-3131.
This policy is a standard, reasonable template for a home organizing service and is provided for general information only. It is not legal advice.
